Some churches try to lessen the importance of congregational relationships by depending more on staff – assuming ‘more’ can be accomplished if there is less dependance on ordinary members. This is a layering of ‘command and control’ on top of fluid and covenantal relationships. This leads to a weakening of many characteristics that are key to Christian living – ownership (long-term commitment), mutual accountability, and shared discernment and vision.
– Mark Lau Branson Memories, Hopes and Conversations, pg. 33